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Claims firm boss banned over PPI failures


The director of a claims management firm has been banned from running a company for nine years.

Christopher Ross White was director of Swansea-based payment protection insurance claims firm Rock Law.

The Ministry of Justice investigated Rock Law in October 2015 after hearing several customer complaints.

It found the firm was breaking a swathe of claims management regulations and fined the firm £567,423.

The breaches included pressuring clients to agree deal during initial sales calls or shortly afterwards.

The MoJ says this did not give clients enough time to consider pre-contractual documents.

Rock Law also did not monitor its sales agents properly, leading to staff giving wrong information during sales calls.

The MoJ says the firm also did not keep proper records or audit trails to show it had acted responsibly and in line with the rules.

But Rock Law went into liquidation on 2 November 2015, owing creditors £1.29m.

The Ministry of Justice has banned White from running a company for nine years from 2 March 2017.

Insolvency Service chief investigator of insolvent investigations, Midlands & West Sue Macleod says: “This should serve as a warning to other directors who may feel tempted to breach legislation intended to serve as protection for the public.”



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There are 4 comments at the moment, we would love to hear your opinion too.

  1. Claims “firm boss banned over massive insolvency” is a fairer headline – the £400k he owed HMRC for this company would’ve got him to the same point.

    And then there’s the £140k he owes them on the other insolvency he’s involved in.

    And the £3.5m freezing order against him for all the money that was spirited away from Rock Law.

    I love Companies House.

    • So do I. according to Co House “25 Mar 2014 Appointment of Mr Christopher White as a director”, so he was only Director according to this for a year before it collapsed. What of those who were terminated as directors 25 Mar 2014 Termination of appointment 09 Oct 2013 Termination of appointment?

  2. one down – many to go

  3. In July 2013, it had a balance sheet of £16k and shareholders funds of -£441 ! July 2014 shareholders funds of £23,717.
    How much has passed through the bank account if £400k is owing to HMRC, plus fine money etc. Didn’t the bank ever ask to see his accounts? The bank has effective laundered this money on his behalf.

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