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CIS launches care service

CIS has launched a care planning service to provide extra support to its Critical Illness policyholders.

The service, developed with independent care advisers Red Arc Assured, provides emotional support, practical help and guidance for customers and their families to help deal with a critical illness.

It includes access to a qualified nurse, specialist home visits by nursing consultants, personal counselling, information on charities and self-help organisations and a 24 hour family helpline service.

CIS general manager marketing Martin Clarke says: “Responding to the social as well as financial needs of customers is the best way of CIS demonstrating its unique co-operative values and commitments on an ongoing basis.”

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