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CII launches new qualification for investment operations


The Chartered Insurance Institute has unveiled a new qualification for investment operations staff.

The QCF Level 3 certificate in investment operations is a two-unit introductory qualification providing knowledge and skills needed by a wide range of operational staff working with investments and satisfying Financial Conduct Authority ‘appropriate qualification’ requirements.

It gives practical insight into one of three areas of investment operations – depending on the second unit selected – including collective investment scheme administration, individual savings account administration and investment client servicing.

CII director of financial services and insurance markets Steve Jenkins says: “The days when only front-line financial services sales staff needed qualifications are now a distant memory. Today the FCA expects staff of all levels and across all functions to demonstrate that they have the necessary skills to perform effectively.

“Equally, financial services firms and individuals are demanding more relevant, flexible and cost effective study solutions. We believe the certificate in investment operations meets these needs, whilst also offering an engaging and stimulating study route for candidates.”

The qualification costs just over £300 for CII and Personal Finance Society members. Exams will be sat in September.


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There are 12 comments at the moment, we would love to hear your opinion too.

  1. Ker-ching!! (as the expression goes)

  2. Today the FCA expects staff of all levels and across all functions to demonstrate that they have the necessary skills to perform effectively.

    Yet the FCA operate with no such qualification requirement or practical knowledge of the profession they regulate ?

    Ummm !!!

  3. I have signed up my window cleaner.

  4. DH – You beat me to it !! Perhaps Steve Jenkins would care to tell us what relevant qualifications he has ?

  5. “Today the FCA expects staff of all levels and across all functions to demonstrate that they have the necessary skills to perform effectively”.

    Unless they are employed at FCA/FOS
    Then they only need to have box ticking/decision tree reading skills.
    How many bodies are making money from IFAs’?

  6. @ Blair Cann

    Probably what your clients think every time you charge them and about as relevant…

  7. What will they dream up next soon there will be more qualifications than advisers?

  8. Watt Balderdash 30th July 2013 at 1:23 pm

    All aboard the gravy train!

  9. All employees need training? For any small business that would be the employee who resigns the day before any questions are asked by the FCA and mysteriously is re-employed the day after.

    As always complete and balderdash from the regulator.

  10. Of course the not for profit CII won’t benefit financially from this in any way. Am I just getting older and wiser or just more cynical?

  11. You can offer all the investment courses you like, but the skill set is far from complete unlelss you are taking the medicine too – in other words what and how much and for how long have you made investment for yourself?

  12. Whilst this does seem a tad excessive, in the past we have found that getting the administration to sit FA1/2 (Pensions and Life Administration) tended to be a worth while exercise.

    With more and more business being generated with platforms, surely having your administration team having some ‘technical’ (pinch of salt) knowledge about ISA’s/OEIC’s/Platforms etc and client servicing wouldn’t be harmful.

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