The CII has launched a new qualification aimed at the administrative staff of life and pensions offices.
The Financial Administration Foundation Certificate offers a basic grounding in the regulation of financial services together with specialist knowledge of either life or pensions administration.
The CII says it is the only product specifically designed for back office staff needs and hopes it will become the benchmark by which all administrative staff are measured.
The FACF consists of the first FPC exam as well as either a life or pensions paper with the CII offering a range of study materials available to assist administrative staff.
The standard has received the endorsement of the FSA as part of its new training and compliance rules which came into effect at N2.