It says this has resulted in service delays and in order to ensure it continues to provide a high quality service to its intermediaries it has taken the decision to temporarily withdraw all of its intermediary products by close of business today.
In an email to brokers it says: “Our commitment to the intermediary market remains strong and we will be introducing new mortgage products for intermediaries on May 9.
“This will allow us to service the new mortgage business that is currently in the underwriting centres. We would like to apologise for the inconvenience caused during this period.”
Chelsea says applications on all products must be submitted by 5pm close of business today to secure the rate.