View more on these topics

Chelsea starts work on new UK call centre

Chelsea Building Society today started building work on its new call centre in Cheltenham.

Chelsea says the project is one of the largest developments currently on-going in the south west of the UK.

Chelsea spokesman Andy Barr says: “This is an exciting time in the development of the Society and represents our on-going commitment to keeping the Society’s call centre operations in the UK.

“We have engaged with local residents at every step of the planning process using methods such as public forums, hand delivering site update letters and meeting with local businesses and organisations and we are delighted that work can now begin.”


Protection Edge: Peter Chadborn

With the protection landscape evolving at an ever-increasing pace, the latest two providers to enter the arena are Axa and Royal Liver. An out-of-date protection product range has led to a new proposition from Axa which is anticipated at the end of November.

Out of context

“Let’s hope too many customers don’t fall asleep in their mortgage interview. At least they will have lots of paperwork to make into a quilt to keep warm.” – AMI policy officer Ben Stafford on documentation for mortgage customers. “I’ve been looking for a worthwhile job for about the last 17 years.” – FSA managing […]


News and expert analysis straight to your inbox

Sign up


    Leave a comment