View more on these topics

Chaser sets sights on whole-of-life

Claim-chaser Brunel Franklin has started a service for whole-of-life misselling complaints, claiming that a majority of the five million people with policies may be affected.

The firm has sent out an email to consumers suggesting they may have been “fleeced” and urging them to take a 60-second test to determine if they are a victim of misselling.

It is thought to be the first time a claim-chaser has targeted whole-of-life policyholders.

Brunel Franklin corporate relations director Ian Allison claims that initial indications suggest that most policyholders were not made aware that their premiums might be reviewed and increased.

He says: “If they had known this, they would not have taken out whole-of-life policies. For the vast majority of customers, there may have been products available that better met their individual requirements.”

The Financial Ombudsman Service says it has not seen an increase in whole-of-life cases. A spokesman says: “There have been one or two spikes in the past year but in general terms the total number of whole-of-life policy cases is reducing.”

Highclere Financial Services partner Alan Lakey says: “I doubt that claim companies have the skills or qualifications to understand what they are seeing. Where there is a few quid to be made, there will always be someone sniffing around. I find it disgusting.”


‘Darling has got it wrong’

Chancellor Alistair Darling has been accused of misunderstanding the liquidity crunch after his call for lenders to pass on last week’s bank base rate cut.

Don’t bank on a rescue

The recent G7 meeting in Washington appears to have achieved very little, if anything, unless you consider Alistair Darling telling us that he now believes that the current financial crisis is the biggest economic shock since the Great Depression is progress.


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm