Communication

recession noise

Pension provider told to take down ‘threatening’ advert

Workplace provider Smart Pension has been told not to publish an advertisement again after a complaint to the marketing standards watchdog over its “threatening” tone. In November last year, Smart Pension sent a letter to business owners, stating that “failing to set up your workplace pension now could soon blow a serious hole in company […]

Missing pots could be worth £20bn says research

The total sum of missing pension savings has been estimated to be worth nearly £20bn in research carried out for the Association of British Insurers. The Pensions Policy Institute surveyed firms representing about 50 per cent of the private defined contribution pensions market and finds there are 800,000 lost pensions worth an estimated £9.7bn. It […]

Why the delay on annual protection statements?

I wonder how many client conversations come to an impasse when the subject of their existing cover is discussed. All too frequently, we find clients have little knowledge of their employment benefit package. Death in service, critical illness cover and sick pay benefit periods may have been discussed during the recruitment process and will be […]

Danby Bloch: Getting older clients up to speed on relatives’ protection needs

Who could become financially dependent on your client if they became seriously ill or their spouse or partner died? How often have you heard the following statement: “We are specialist investment advisers and most of our clients are at or in retirement, so we do almost no protection business”? Do you say it yourself? Well, […]

New code for financial abuse victims launched

A new Financial Abuse Code of Practice will be rolled out across the financial services industry over the next 12 months to support victims of financial abuse. The code aims to bring increased awareness and better understanding of what abuse looks like for firms, colleagues, victims, potential victims and their families, and ensure more consistency […]

client financial data
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Are advisers doing enough to keep client data secure?

Nearly six months on from the introduction of strict GDPR rules, IFA firms are under increasing pressure to prevent costly security breaches Experts are questioning whether advisers are doing enough to safeguard client information as the market approaches the six-month anniversary of GDPR. While the financial advice sector has seen advances, particularly in platform and […]

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L&G: Advisers need to help bust pension jargon

Annuities, drawdown, Sipps – these terms can confuse and alienate customers. People really just want to know what will enable them to have the retirement they’ve always dreamed of, with enough flexibility to deal with life’s changing circumstances and perhaps a small inheritance to pass on too. What is everyday terminology for us in the […]

Create national retirement income targets to help savers, trade body says

National retirement income targets should be developed by the government and pension providers to help millions of people save adequately for retirement, an influential trade body says. A report published today by the Pensions and Lifetime Savings Association finds 80 per cent of people are not confident they are saving enough for retirement, which equates […]

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FCA: New guidance body must boost profile of FSCS

The new single financial guidance body should prioritise informing consumers about the protection the Financial Services Compensation Scheme provides on pensions, the FCA says. In a roundtable discussion today on pensions and choices for retirement income products, FCA strategy and competition director Christopher Woolard cited research published by the lifeboat fund in March. The research […]