Communication

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Marrying film and finance to engage clients

It is often said aspiring writers should write about what they know. So when Solomons IFA principal financial planner Dominic Thomas started a financial planning blog on his website, it made sense to weave in his love of the arts. Thomas uses references to the plots of films, television shows, plays and books in his […]

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Advisers hit out at Unbiased’s plans to rate response times

Adviser directory Unbiased’s plans to introduce a new feature which rates advisers based on how promptly they act on enquiries has drawn criticism from the community. Unbiased’s new ‘Response Rating’ went live on 15 February. The new rating gives advisers a score out of 10, generated automatically, depending on whether their speed on response to […]

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Adviser websites criticised for not showing charges

Only four of the 60 largest advice firms in the country give any indication of their charges on their websites, according to an analysis from a financial planner. Candid Financial Advice director Justin Modray says that after reviewing the 60 websites, only Brewin Dolphin and Hargreaves Lansdown were found to publish explicit advice charges. Vestra and […]

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The way forward on suitability reports

Recommendation eight of the Financial Advice Market Review directed the FCA and the advice profession to “continue to work together with the aim of bringing about improvements to suitability reports”. This recommendation referred to the work that Apfa had been undertaking with the FCA and the Financial Ombudsman Service on how to layer and streamline […]

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In the dark: Where is the progress on FAMR?

Advisers and the wider profession have warned that the lack of visible progress on the Financial Advice Market Review is fast turning into apathy towards what is supposed to be a flagship project to reform advice. Advisers say they have not been kept in the loop on developments, while providers have called for clarity on […]

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Safe pair of hands: How advisers are protecting clients in the Brexit aftermath

Trust in a diversified portfolio. That is the key message advisers are giving clients in the aftermath of last week’s Brexit vote as firms focus on reassuring customers in the wake of market shocks and volatility. The 24 June referendum decision that will see the UK leave the European Union has resulted in stockmarket and […]

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FCA boosts call centre staff after missing response target

The FCA missed its own targets to respond to emails and letters from firms and will employ a part-time telephone team to help with demand. The FCA today published its service standards report for the period April 2015 to March 2016 that rates the regulator’s performance on areas including authorisations, communication and complaints. The regulator […]

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Harwood Wealth floats on Aim for £45m

UK financial planning and discretionary fund management firm Harwood Wealth has been admitted to the Alternative Investment Market for £45m. Broker N+1 Singer raised £13.5m in an over-subscribed fundraising, of which £10m was raised as new equity for the wealth manager. Harwood Wealth says most of the proceeds will be used to fund further acquisitions and […]