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Capita builds on Enabler with Synaptic takeover

Capita has bought Synaptic Systems in the latest round of consolidation in the IFA technology sector.

The deal follows Capita’s acquisition of Webline and Quay and will provide another arm to its Enabler proposition.

Capita chief operating officer David Carrie says it will be business as usual at Synaptic, with existing customers continuing to receive the same service and no red-undancies planned.

Synaptic chief executive Selwyn Herring and the firm’s directors will move over to Capita but chairman John Maples stands down as the role becomes defunct.

Carrie says in the longer term, Capita will look to integrate the IFA technology companies to provide an end-to-end service with a single audit trail.

He says: “Although Synaptic has its own client database, we are still working out whether there is any sense in keeping that but the majority of its business is research, sitting exactly in the middle of Quay and Webline as a key part of the IFA sales process.”

He adds that Capita is still looking to expand its presence in mortgages.

Capita’s acquisition of Synaptic does throw into question some of the product research firm’s existing tie-ups, particularly its deal with Capita’s rival Vertex.

Vertex managing director David Child says: “Synaptic is a valued partner and we will be discussing with them how this development will affect our relationship.”

In a separate reshuffle at Quay Software, managing director Mitchell Philpott steps up to chairman and Dave Gove becomes managing director


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