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Canada Life pays claims into accounts

Canada Life has announced all group income protection claims will now be paid directly into clients&#39 bank accounts rather than by cheque as they are currently.

The life office will also be shortly introducing technology which will allow it store all group correspondence more securely, making the facilitation the processing of queries more efficiently.

Director of group business John Roberts says: “We are working to improve and streamline our internal systems and processes so that we can provide a better service to the IFAs we work with as well as to our customers. Paying claims direct to our customer&#39s bank account is only one example of the practical solutions we are adopting this year.”

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