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Buyer delay looms over surveyor shortage


A shortage of qualified surveyors has forced some of the country’s biggest firms to stop accepting new valuation instructions in certain areas as market activity increases.

Industry experts have  warned there could be huge delays in the homebuying process as the market improves due to a lack of qualified surveyors.

In a mystery shopping exercise on 14 June, Money Marketing’s sister title Mortgage Strategy contacted three of the biggest surveyors – Colleys, e.surv and Connells – for a homebuyer report and, separately, a less detailed valuation on a property in SW15, with a mortgage from Halifax.

Connells and e.surv said they are currently “on hold” in SW15, meaning they are not accepting new instructions, while Colleys said a valuer is not available until 22 July.

E.surv business development director Richard Sexton says: “This is a challenge for the industry, with particular hot spots in London and the South-east. There is no point denying there is a backlog.”

Colleys head of survey and valuation services Mark Devlin says: “We are seeing an increase in application volumes. At present, all appointments are being booked within seven to 10 working days. We are also in the process of increasing our panel members nationally in order to secure capacity in areas where demand is outstripping supply.”



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  1. Well that’s a lie from Colleys as we’ll be waiting over 6 weeks for them to do our survey…

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