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Bupa to cut processing time with online system

Bupa has launched an online quotation and application system for advisers on its protection products in a bid to reduce its processing times.

The provider, which has been accused of poor service levels in the past, worked with a panel of IFAs to develop the system available on its critical illness and life cover products.

Bupa Individual Protection is offering a 15 per cent Lautro enhancement on all online business submitted in 2006.

The online system includes the choice of a premium or benefit-driven quotations, access to supporting literature including key features documents, and the ability to save a quotation and retrieve at a later date.

Bupa Individual Protection director Steve Payne says: “This is just the start of the development of our online system. We plan to extend it further to our full product range and work is well underway to include even more market leading features.”

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