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Bupa appoints doctor to business relationship post

Bupa has announced it is appointing Dr Natalie-Jane Macdonald to its newly created post of medical and heath care purchasing director responsible for clinical leadership in the PMI provider&#39s insurance business.

Macdonald was previously head of health care policy and development and will now work on developing business relationships with hospitals and medical consultants.

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The case of the Bristol & West loan nightmare

It is with regret and incon-venience that I am writing to advise you of the appalling customer service we have received from Bristol & West. From our initial mortgage application to date, we have constantly been faced with communication barriers, conflicting information, errors, unreasonable delays and under-trained staff. The majority of telephone contact has been […]

Synaptic appoints former Misys portal head

Software provider Synaptic Systems is appointing Neil Andrews as head of product development.Andrews was formerly head of design and development for Misys’s business portal for over two years, and before that was location branch manager for IFA services with Misys.Andrews says: “The IFA marketplace is changing at perhaps a faster rate today than at any […]

IFA internet access soaring

Rocketing numbers of IFAs and mortgage brokers have access to the internet through PC’s on their desks, according to research by sub-prime lender Future Mortgages. In a survey of around 400 intermediaries, Future found that 89 per cent had internet access close to hand, up from just 28 per cent in January. The lender says […]

&#39Disastrous&#39 new loan figures for Nationwide

Mortgage brokers have branded Nationwide&#39s interim results “disastrous” after the society admitted that its share of the new mortgage market has collapsed since April.Nationwide took only 0.2 per cent of the new mortgage market – from 9.1 per cent in the six months to October – after dropping discount loans from its range in February […]

Can you put a hat on?

By Sarah Scott, marketing consultant You might think the question in the title is a strange one. Perhaps even more so when you learn that it’s one of several asked as part of an assessment for Employment Support Allowance eligibility in the opening scenes of the 2016 film, ‘I, Daniel Blake’. Daniel is a carpenter […]

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