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Tony Wickenden: Rules of law on deeds of variation

At the end of my series on deeds of variation I would like to consider some of the relevant case law. The first is Lau v HMRC 2009. The case of Mrs Maynard Lau (the Executrix of Werner Lau Deceased) v HMRC [2009] Spc 0740 (18 March 2009) before the Special Commissioners illustrates the principle […]

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LifeSearch renews contract with MoneySupermarket

LifeSearch has renewed its contract with MoneySupermarket.com to provide protection advice to customers of the comparison site. The specialist protection intermediary has had an agreement with MoneySupermarket.com since January 2013. It declined to say how long the new contract is for. LifeSearch chief executive Tom Baigrie says: “We are delighted that our partnership with MoneySupermarket is […]

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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Standard Life reports ‘unprecedented’ demand following pension freedoms

Standard Life says it has experienced an “unprecedented level of customer contact” since the introduction of the pension freedoms this week. Despite Monday being a Bank Holiday, the provider says it has taken over 3,000 calls so far. In the same time, nearly 1,000 customers used Standard Life’s website to make a decision on how […]

The investment clock

While Trump blazes blond in the political foreground, it’s easy to overlook the economic background to the new political dimension of 2017. Political risk will be a feature of the year: the unpredictable and untested Trump administration has already created uncertainty, which is unlikely to diminish, especially if protectionist rhetoric starts to outweigh promises of […]

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