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‘Build stronger relationships to keep clients’

The IFA Centre says firms should build stronger relationships with clients if they want to prevent individual advisers from taking clients with them when they leave.

Speaking at the Tax Incentivised Savings Association client retention seminar in London last week, IFA Centre managing director Gill Cardy said firms should look to engage more broadly with clients.

Cardy said: “Client relationships with firms are usually defined by the relationship with an individual adviser. Firms rarely give clients a chance to believe the advice is anything other than the person in front of them. They should be made to feel a client of the firm rather than of any one individual.”

Also speaking at the conference, Faegre Baker Daniels partner Robert Campbell said firms who suspect advisers of breaking their restrictive covenants should speak directly to clients before considering legal action.

Campbell said: “If a firm thinks an adviser has broken their contract, there is nothing to stop them picking up the phone to the client and asking directly whether they have been contacted and persuaded by their adviser to move firms. In the majority of cases people will give an honest answer.”


Chambers calls for bold boost to the economy

The British Chambers of Commerce has called for “bold action” to boost economic growth after it revised down its growth forecast for this year from 0.6 per cent to 0.1 per cent. The BCC blamed the 0.3 per cent fall in GDP in the first quarter and continued troubles in the eurozone for the downgrade. […]

Death of City AM founder Viv Coghill

City Asset Management founder and managing director Viv Coghill has died following a short illness. Coghill, who founded City AM in 1988 and was responsible for the overall management of the company, had more than 20 years’ experience in the industry. He will be succeeded by his son Nick Coghill, who joined City AM on […]


Govt may look to tempt private investors with ‘growth bonds’

Savers could be offered tax breaks to transfer money held in bank accounts, building societies and investment funds into new Government “growth bonds” which would be invested in infrastructure projects. According to The Independent, Chancellor George Osborne has asked Treasury officials to draw up the plans which could offer similar tax breaks to Isas. The […]

Mark Page: “A good time to be a European fund manager”

With European markets picking up in early 2015, Mark Page, Artemis European Opportunities Fund manager, discusses the ‘macro’ drivers and whether the improvements are sustainable. Largely driven by economic stimulus by the European Central Bank, European stockmarkets have performed strongly so far in 2015. Mark discusses the relative merits and sustainability of ECB policy with […]


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