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Brokers steer clear of net

BM Solutions research says just 16 per cent of mortgage brokers process more than a quarter of their business online.

Its first quarterly BM Solutions Online index, which aims to track brokers&#39 attitudes to information technology, shows that on average, mortgage brokers currently transact just 13 per cent of their mortgage business electronically.

It found that 68 per cent of brokers currently submit, track and progress through to completion at least some of their mortgage cases but only 16 per cent do so with more than a quarter of their cases.

Four out of 10 brokers surveyed believe that online services will help them to become more compliant and 9 per cent said they would be investing over £3,000 in information technology over the next quarter.

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