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Broker Talkback

Do you think the ABI is an appropriate body to be doing mystery shopping of IFAs?

“I am surprised it is the ABI doing this. It is not in their remit. One has to ask what is their motive?” Malcolm Grigory, Broadstone IFA

“I don&#39t know. The ABI is using a separate consultancy so it will be fairly independent anyway.”

Thomas Dickson,Dickson Lishman Prince

“I would rather people did not waste our time but I understand there have to be checks. I am not sure whether the ABI is an appropriate body.”

Bob Brown,E Financial Planning

“I don&#39t see why not but mystery shopping does waste brokers&#39 time.”

Dennis Bird,Charterhall Management Services

“I suppose there is no harm in it and people will feel less threatened than if it was the FSA doing it.”

Hubert Child,Hubert Child ACIB Independent Financial Adviser

“I think the ABI is an app-ropriate body. I think they will be pleasantly surprised by what they find.”

Sam Newgarth, Newgarth Financial Services

“No. It does not fulfil the function it is meant to fulfil so it is the least of its problems to see what IFAs are doing. There are regulators and compliance officers for that. The ABI should get its members in line and provide an efficient service.”

Allan Reece,Allan Reece Associates

“I don&#39t see why not. They know about the market and they know what an IFA should be responding to and how they should answer questions.”Phillip Hubbard,Trevor Hubbard IFA Yes 50%

No 25%

Don&#39t know 25%

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