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RBS agrees to pay $4.9bn to US

Royal Bank of Scotland has agreed to pay the US Department of Justice $4.9bn (£3.6bn), paving the way for the British government to sell more shares in the bank. RBS said the settlement was agreed on Wednesday night and most of the sum is already covered. The prospect of a heavy fine by US authorities […]

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FSCS gives Capita £37m claims handling contract

The Financial Services Compensation Scheme has chosen outsourcing firm Capita to manage its claims handling service in a contract worth £37m. FSCS claims handling processes were previously provided by three suppliers, including Capita. Under the terms of the contract, all services relating to the FSCS’s claims handling and customer services will be managed by Capita […]

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Tony Mudd: Protection pariah Aviva didn’t deserve the flak

The provider was under unfair pressure to drop critical illness cover from its relevant life policy “There is many a slip twixt the cup and lip”, so goes the old proverb. Whether you favour the English version “don’t count your chickens before they hatch” or the version attributed to Greek anthology meaning “many bad things […]

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