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Britannia Building Society fills up the welcome box

Britannia Building Society is launching a scheme providing mortgage customers with a welcome box of essential items when they move into their new home.

All new borrowers will be sent one of the boxes worth £80 and containing long-life light bulbs, toilet rolls, tea and coffee as well as a range of snack foods within two weeks of completion to help them settle in.

Welcome boxes have been sent to all new and existing customers moving into a new home since November 18. They are sent in addition to the welcome packs that were introduced at the beginning of the year containing information on all sorts of issues that arise when moving into a new home from how to wire a plug to how to take a gas meter reading.

Head of marketing Alan Long says: “Since the start of the year, Britannia has been sending new customers a welcome pack. The welcome box is just the next step in assisting our members by providing some of the essentials to settle into their new home.”

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