Bright Grey has hit out at Liverpool Victoria for only offering Red Arc’s care services on its critical-illness policies after a claim has been paid.Red Arc offers counselling and personal nurses to Bright Grey policyholders at point of claim but Liverpool Victoria, which introduced the service to new and existing CI policyholders last week, only offers the service once the claim has been paid. Bright Grey products director Roger Edwards says: “We felt the counselling services would be extremely useful at the early stage of a claim being made. There is a little bit of extra cost in doing it this way.” Highclere Financial Services partner Alan Lakey says: “My concern is that once the claim has been paid, Red Arc services are too little, too late. It has either been ill thought through or Liverpool Victoria really wants to have a cheap shout but I suspect it is the former.” Liverpool Victoria director of intermediary sales Stuart Tragheim says: “We will always keep these things under review. We took a commercial decision because we are making it free of charge to all existing policyholders, which is over 40,000 people.”
Some time ago, a friend of mine came round to my house with a problem. His uncle had just died at 88 and, as my friend had been both the closest relative and only carer for several years, he had been bequeathed a big house in Enfield, North London.
DB Mortgages managing director Bill Dudgeon admits he will struggle to keep all his staff happy at the start-up company.His comments come after a senior source told Money Marketing that at least one high-profile figure at DB has approached his former employer at The Mortgage Business about returning to the HBOS-owned lender, amid rumours that […]
Portman Building Society
Two Year Fixed Rate
The Mortgage Business
Self 85 Two Year Fixed Rate
The Living Wage Foundation has announced that Johnson Fleming was accredited as a Living Wage employer earlier this month.
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