View more on these topics

Bradford & Bingley slashes in-house adviser team to 40

Bradford & Bingley has cut its in-house mortgage adviser team by around 100 to 40.

A spokeswoman for the lender says the decision was not taken lightly, but as a prudent business it has to ensure it has the right resource in the right place.

“We have found that an increasing number of customers prefer to deal with advisers on the telephone. In areas where demand for face to face mortgage advice is low, and we can’t sustain the branch having a dedicated branch-based mortgage adviser, another mortgage adviser will either cover the branch or the customer will be referred to one of our experienced telephony mortgage advisers.

She adds:”We are confident that we will continue to provide our retail customers with the high level of service they require. For those advisers affected, we do hope to find as many as possible alternative roles within the Group.”

Recommended

Product matters – Control at a price

The concept underlying Aegon Scottish Equitable’s investment control product is not unreasonable – it is an investment plan that provides some guarantees and certainty.

Show me the money – earnings are central to performance in Europe

Equity markets globally currently remain vulnerable to sharp shifts in sentiment caused by either unexpected or unwelcome outcomes in key upcoming political events (the US and German elections, Brexit and the Italian referendum). These top-down influences, combined with the current low global growth environment, will likely lead to broadly directionless markets, and prolong the current low beta return environment. We do, though, […]

Newsletter

News and expert analysis straight to your inbox

Sign up

Comments

    Leave a comment

    Close

    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm

    Email: customerservices@moneymarketing.com