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Out of context: CII

Out of context

“I’ll batter him until he picks up the phone” Chartered Insurance Institute director of communications David Ross goes to extreme lengths to force the CII’s head of learning Simon Graham into returning an MM hack’s call. “Who’s Andy?” Aviva press officer struggles to recall former Friends Life chief (and new Aviva UK life boss) Andy […]

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BlackRock Q1 profit up 9% helped by ETFs inflows

BlackRock has reported a 9 per cent rise in net income in the first quarter of 2015 compared to the same period last year, helped by large inflows into its exchange-traded funds. Net income was £551m in the first quarter of 2015, up from £507m in the same period last year. The company saw $70.4bn […]

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FCA fines Clydesdale Bank £20.6m over PPI complaint handling

The FCA has fined Clydesdale Bank £20.6m over serious failings in the way it handled payment protection insurance complaints. This is the largest ever fine imposed by the FCA for PPI-related failings. The FCA says in mid-2011 Clydesdale implemented inappropriate policies which meant that its PPI complaint handlers were not taking into account all relevant […]

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