End-to-end processing of electronic new business is the platform for huge cost savings that will revolutionise the financial services sector. The product providers and IFAs that will succeed in the future will be the ones that make new technology work for them by giving greater service to customers and business partners and increasing efficiency.
The judges found two companies - one IFA and one life company - that stood so far ahead of the rest of the field that they wanted to award them equal first place.
Winner: positivesolutions – The positivesolutions Extranet
Positive Solutions' thinkpositive.com extranet site has enhanced its services to give adviser and client access to the valuations of all existing contracts. The well-constructed site is easy to navigate and provides the IFA with the comfort of a transparent view of online commission conciliation that makes payments daily.
Winner: Scottish Life – Scottish Life - if@plus – Group Pensions Increments
Coming in the top three places for a fith consecutive year, judges said Scottish Life had consistently set the standard to which other providers should aspire. The product provider's if@plus extranet site allows IFAs to add increments to existing pensions contracts online, automating a previously time-consuming and tiresome process.