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Barclays launches free anti-fraud initiative

Barclays is launching an online anti-fraud initiative offering free anti-virus software free of charge to its customers.

Customers will be offered a text messaging service that notifies them of new payees on their online account in a bid to reduce fraud attacks.

The bank says online fraudsters are using increasingly sophisticated methods to extract secure details from customers of both banks and retailers such as sending emails claiming to be from a bank asking for personal and security information and installing software on a customers computer that records security and log-in details.

The new text messaging service will notify customers when new third party payments are set up on their account, sending a text message when an online payment is made for the first time.

Barclays director, electronic banking Barnaby Davis says: “Online banking has revolutionised the way people manage their money and we are constantly working to keep our services as secure as possible.

“Because online banking is so secure fraudsters have turned their attention to customers and target them to specifically get their security details for their accounts. It is important that customers take sensible steps to reduce the risk of becoming a victim – for example keeping personal information such as pin numbers and passwords secret, never revealing log in details and signing out after using secure websites.”

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