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Barclays closes online case booking system

Barclays has closed its online case booking system for intermediaries due to a technical issue.

Intermediaries will not be able to book funds from 5pm today until 8am Monday, subject to the issue being fixed. The system allows intermediaries to reserve products for their customers by securing funding online.

But intermediaries will still be able to submit and package any cases they have booked over the past five days.

Last week, Barclays reduced its funding tranches after increased demand from intermediaries. This has not yet been reversed.

A spokeswoman says: “Due to a technical issue, we are actually closing our online case booking system this Friday from 5pm until 8am Monday March 19, subject to all  essential maintenance work being conducted successfully.

“This does mean that brokers will not be able to book cases over the weekend but will still be able to submit and package any cases they have booked with us over the last 5 days. We apologise for any inconvenience this will cause.”


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