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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Retirement Planning Invitational – June/July 2015

Taking place in June and July in a number of locations across the UK the Retirement Planning Invitational series will focus on uncovering opportunities and mitigating risks in the new pension’s era. The speed with which the radical pension reforms have been introduced has left the industry in a state of shock, and as the […]

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Apfa accused of ‘giving up’ on fight for long-stop

Apfa has been accused of “giving up” on its campaign for a 15-year long-stop on complaints against financial advisers by considering alternative ways to stem liabilities.  The trade body is in ongoing discussions with the regulator after the FCA said in March 2014 it would consider the case for a 15-year long stop on complaints […]

HMRC takes bank bonus appeal to Supreme Court

The UK’s highest court is to hear an appeal by HMRC over two offshore schemes used by banks to shield staff payments from tax. The tax office will attempt to convince the Supreme Court that UBS and Deutsche Bank used the schemes to avoid tax in 2003 and 2004, the FT reports. Employees received shares […]

Gail Counihan

Green bonds – still the tip of the iceberg

Gail Counihan, Responsible Investment Analyst at Royal London Asset Management, updates us on the topic of green bonds following some bespoke analysis from within the team. Read the article here. Past performance is not a guide to future performance. The value of investments and the income from them is not guaranteed and may go down […]

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