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FOS rules against HSBC over rejecting mortgage based on age

The Financial Ombudsman Service has upheld a complaint against HSBC for unfairly rejecting a mortgage application on the grounds of age in the first case of its kind. The Sunday Times reports a couple in their forties, who do not wish to be named, were turned down when applying for a joint £250,000 interest-only loan […]

David Shelton’s business tips: Making communications consistent

Most communications activity comes with a cost and it is important to achieve the best impact. In addition to well targeted content that is relevant to the recipient it is also essential to achieve consistency. You can use these high level questions to help identify if you have any gaps and opportunities for improvement. If […]

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IMF knocks back Greek hopes of loan extension

The International Monetary Fund has rejected requests from Greece to extend the deadlines on loan repayments, according to reports. IMF managing director Christine Lagarde said yesterday that Greek ministers should instead focus on restructuring the debt-ridden nation’s economy rather than seeking an extension, the Wall Street Journal reports. “It’s clearly not a course of action […]

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