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Stephanie Flanders: A market to buck global equity trends

Some countries look better than others in today’s global bull market. For example, Europe may suffer from market jitters at the possibility of a Greek debt default and US equities are facing the twin headwinds of a higher dollar and pressure on margins. By comparison, Japanese equities are unlikely to be buffeted in the same […]

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D2C platforms attacked over exit fees

Three leading direct-to-consumer platforms that charge exit fees have been accused of making customers pay for their own failure to bring down the costs of transferring assets. Last week, Axa announced customers on its Self Investor platform would be given up to £750 towards the cost of paying exit fees levied by ceding providers. Axa […]

HMRC amends pension reclaim form

HMRC is to change the wording of one of its new tax forms for people reclaiming overpaid tax on pension withdrawals, after confusion over who could use it. Form 55 is to be updated because it currently implies it should only be used if “you’ve only taken one payment and do not intend to take […]

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Advisers seek compensation for Iress Xplan system failures

A number of advice firms are pursuing Iress for thousands of pounds in refunded fees, after suffering “nightmare” technical problems with its Xplan software. Xplan is an end-to-end system which offers portfolio management, client communication and business management tools. Australian technology provider Iress also owns software programme Adviser Office, following its acquisition of Avelo in […]

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Reassuringly focused on claims

By Ross Jackson, senior protection marketing manager We’re sure you’ll have heard your customers say ‘But insurance companies don’t pay claims’ when giving a reason for not wanting to take out protection. In fact, our State of the Protection Nation research showed that 27 per cent of consumers asked didn’t think protection providers paid out […]

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