Am I the only IFA that suffers from hanging about syndrome or phone
Maybe we should have provider performance tables based on response times
to your phone call, not forgetting, of course, that past perform-ance is no
guide to the future.
Oh, for the days of human phone operators. At least they answered the
phone. Must dash. Have just been advised that my queueing time is down to
four minutes. Exciting, isn't it? By the way, who pays for the waiting
time? Need you ask.