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AWD Chase de Vere duo leave in shake-up

AWD Chase De Vere marketing director Martyn Laverick and operations director Robert Organ are to leave the firm in a management shake-up which will see five new executive positions on the board.

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The fees factor

The charges gap between lifetime mortgages and ordinary loans is widening and borrowers don’t feel they are getting a good deal Annie Shaw reports

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BBA launches judicial review against FSA and FOS

The British Bankers’ Association has launched a judicial review of the FSA’s new complaints handling measures for payment protection insurance. The FSA published a policy statement in August outlining a package of measures to protect consumers who buy PPI. These measures included new handbook guidance to ensure complaints are handled properly and proper redress is […]

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Which? wants bigger fines for banks

Which? head of campaigns Louise Hanson has called for higher fines and increased naming and shaming of banks that fail to treat their customers fairly. Speaking at a Lansons fringe event at the Conservative conference in Birmingham this week, Hanson said banks should not receive discounts on fines for cooperating with the regulator. She said: […]

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