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Aviva makes over 300 support jobs redundant

Aviva is making 330 staff redundant from the Morcambe and Darlington RAC call centres.

The Morecambe site, dealing with insurance sales and customer service, will close in November creating 120 job losses.

Darlington, dealing with insurance customer service, will shut down by April 2006, losing 210 jobs.

The workload of both closed sites will pass to call centres in Norwich and Bristol.

The redundancies follow the acquisition of RAC in May by Aviva and its subsequent integration with NU General Insurance.

In May, the deal forecasted 1700 job losses overall.

The company vows to help all those affected find alternative employment.

RAC Insurance director of operations Scott Egan says: “
It is always difficult to make this kind of decision but we have to ensure that our business is fit for the future.”


Cann claims IFAs missing menu chances

IFAs are wasting the opportunities presented by the menu, according to the Institute of Financial Planning. Chief executive Nick Cann says that despite general antipathy to the document, most advisers are missing the chance to use the menu to outline the benefit of their services. He says the menu needs a serious overhaul and welcomes […]

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James Salmon follows the progress of Aifa’s Stakes in the Ground initiative to protect IFAs against retrospective regulatory action

Friendly gets £5m go-ahead

The Pension Annuity Friendly Society has been given the go-ahead to demutualise by its policyholders in a move that will secure a £5m war chest. The demutualisation, exclusively revealed in Money Marketing in June, will see Pafs rebranded as Partnership Assurance and pay out £6.2m in windfalls to 7,800 members who will get a minimum […]

The Perils of Passive Investing

The era of loose monetary policy created an environment that rewarded passive investors in the US. However, with the US raising interest rates for the first time since 2006, Felix Wintle explains why he believes active investing will be more important than ever. In the video Felix discusses: The rising cost of capital and its […]


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