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Billy Burrows: The invisible force

According to a business associate of mine (and someone considering his own retirement options) “the sands have shifted since the pensions freedoms were announced”. Now they are here, he believes most rational people will work out the cash option is not that attractive considering the tax implications and the problem of where to reinvest it. […]

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Phil Wickenden: Every business is a people business

Brands do not care about you. Institutions do not care about you either. The only people able to care about you are people. With this in mind, the question is “is this institution owned, organised and run by people who will allow the people who work there to care?” Generally, the answer is “no” because […]

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Sam Rees-Adams: Mastering the art of communication

Financial planning, like any other people business, relies on communication and the power of the exact words you use should never be underestimated. The planning process affords many different opportunities to communicate with clients, both verbally and in writing. Some forms of communication you have complete control over (website, client brochures) while others have information […]

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