Tom Hegarty


Tom Hegarty: What is your client capacity?

Figures show advisers are not taking on enough clients, but this can be fixed with a closer look at efficiency Back in the day, advisers would often have hundreds, if not thousands, of clients who would receive advice as and when they needed it. But changes in regulation from the RDR and, more recently, Mifid […]


Tom Hegarty: Should paraplanners be Level 4 qualified?

There is currently no minimum qualification level, but the majority of advisers think this needs to change The role of the paraplanner is a relatively new one and its definition and responsibilities can differ hugely between firms. According to the Chartered Institute for Securities and Investment, the role can be broken down into four key […]

Tom Hegarty: The gold standard in paraplanning

Paraplanning is a relatively recent function within advice firms. Such roles did not really exist 20 years ago, as most advisers would tend to carry out all planning aspects themselves, including their research, technical analysis and suitability processes. But thanks to regulation becoming more challenging, advisers have realised that separating the client-facing and non-client-facing processes […]

Tom Hegarty: Is GDPR a threat to businesses?

Two months into the new rules, advisers are still far from welcoming the change The General Data Protection Regulation came into force on 25 May. The new rules require personal data to be purchased lawfully and fairly and only collected for specified and legitimate purposes. It must be relevant and limited to what is necessary […]


Tom Hegarty: Keeping client relationships strong

Do not let clients forget about everything you can do for them in between your scheduled reviews The introduction of the RDR had a number of implications for advisers, one of the biggest being the ban on commission. The change necessitated a shift from a transactional to a service-based proposition delivered in return for a […]

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How to manage change, priorities and best practice

I recently wrote about the importance of sharing best practice and the events we run to help advisers generate ideas. Although there is some structured CPD available, the majority of the agenda is driven by the attendees themselves. At the start of every meeting, each attendee gets the opportunity to highlight some of the challenges they […]