View more on these topics

ASA intervenes 10 times in a year over IFA’s leads firm


The Advertising Standards Authority has intervened against an IFA’s lead generation firm for the tenth time in a year over unwanted consumer communications.

The ASA can intervene by asking firms to remove consumers from their mailing lists if firms have not kept their databases up to date.

An ASA notice on 11 September reveals TAB Finance was contacted by the ASA over direct mailings sent to people who were wrongly identified as mortgage, loans and debt management leads.

In July the ASA contacted TAB Finance over two separate complaints and over another complaint in April. In October and November 2012 the firm had six ASA interventions over its communications with customers.

In 2010 the firm also had a further database intervention against it and had a complaint about a “misleading and inaccurate” text message sent to customers partially upheld.

In these kind of cases the ASA can take further steps against repeat offenders, including referring firms to the Office of Fair Trading, though has not done so in this case.

TAB Finance compliance director and owner Simon Durrans, who also works as an IFA for Huddersfield-based DML Independent Financial Advisers, says: “We have done nothing wrong. We tend to find people go to the ASA without coming to me first but if they call me then I can resolve the issue without any problems.”

Your Mortgage Decisions director Dominik Lipnicki says: “It is brokers’ or and advisers’ responsibility to comply with FCA and data protection rules so they need to do due diligence on any leads they source.”



Henderson’s McQuaker tips property as 2013’s standout investment

Henderson head of multi-asset Bill McQuaker believes that by the end of the year commercial property will have been one of the standout asset classes of 2013. McQuaker, until this year, had not held any commercial property since he joined Henderson in 2005 but now has 9.4 per cent in the group’s Core 3 and […]


Steve Webb admits Govt should have banned consultancy charging earlier

Pensions minister Steve Webb says the Government should have acted to ban consultancy charging two years ago and admitted it was late to clampdown on charges ahead of auto-enrolment. Speaking at a Standard Life fringe event on pensions at the Liberal Democrat conference in Glasgow today, Webb said he was “gobsmacked” at the lack of […]


Govt to strengthen role of IFAs in LTC funding

Care services minister Norman Lamb says he will “strengthen” the role of regulated advisers in long-term care funding reforms in changes to the Care bill. The bill, currently in the House of Lords, would force local authorities to signpost people funding their own long-term care to “independent” financial advice but not just regulated advisers.  Other sources of financial […]


News and expert analysis straight to your inbox

Sign up


    Leave a comment


    Why register with Money Marketing ?

    Providing trusted insight for professional advisers.  Since 1985 Money Marketing has helped promote and analyse the financial adviser community in the UK and continues to be the trusted industry brand for independent insight and advice.

    News & analysis delivered directly to your inbox
    Register today to receive our range of news alerts including daily and weekly briefings

    Money Marketing Events
    Be the first to hear about our industry leading conferences, awards, roundtables and more.

    Research and insight
    Take part in and see the results of Money Marketing's flagship investigations into industry trends.

    Have your say
    Only registered users can post comments. As the voice of the adviser community, our content generates robust debate. Sign up today and make your voice heard.

    Register now

    Having problems?

    Contact us on +44 (0)20 7292 3712

    Lines are open Monday to Friday 9:00am -5.00pm