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Arla offers help to root out buy-to-let rogues

Despite the boom in buy-to-let, landlords and tenants do not know whether they are dealing with a rogue or reputable letting agent, according to the Association of Residential Letting Agents.

Arla says owners and tenants often do not check there are safeguards in place when they approach an agent.

To help tackle this problem, Arla is offering a leaflet, Arla and Your Money, as part of its programme of consumer information.

It has support from Birmingham Midshires, GMAC-RFC, NatWest, Paragon Mortgages and Standard Life Bank. It says the leaflet is for landlords, investor landlords and tenants to show how to handle rents, management floats held by agents for landlords and deposits held for tenants.

Arla warns that these sums of money are often big and must be kept safe from misuse, misappropriation or theft.

Chief executive Adrian Turner says: “It happens frequently that landlords and tenants can end up in the hands of rogue agents and others whose systems of cont-rol and accountability would prohibit them being accepted for member-ship of Arla.

“These agents, which are totally unregulated, often have no experience or qualifications and sometimes they can be downright dishonest.”


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