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Aon creates operations director post in new approach to customer services

Aon Consulting is promoting its Sheffield Office pensions director Mark Smith to the newly created position of operations director.


He will be responsible for developing a team of senior operations and project managers who will focus on customer services.


Aon chief executive Ron Amy says: &#34Mark has shown outstanding abilities in his present post and I know he will have a major impact across our whole UK business as operations director.&#34

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