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Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

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Paul Lewis: How do you solve a problem like Maria?

She is Maria Sinclair, just 65 and she is happy. Pension freedom has begun. She has a pension pot, which she began some 25 years ago, and she believes it is worth quite a lot. In work, Maria never earned more than £18,000 a year. Her state pension amounts to £118.64 a week. She has […]

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Phil Wickenden: Irrational behaviour

Often, when we think we are behaving rationally we really are not. At a wedding last weekend we were forced to park somewhere with a four hour maximum stay, necessitating two additional top-up trips to punctuate the matrimonial merriment (although I did mercifully miss an en-mass “oops up side your head” effort). On the second […]

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Bellpenny acquires two more advice firms

Adviser consolidation firm Bellpenny has completed two further IFA acquisitions for an undisclosed sum. The deals, for Caledonia Edinburgh Limited and Midlands-based firm Rawson Steele IFA, add £84m in funds under management to Bellpenny. The business as a whole is now responsible for over £3bn in investor funds. Caledonia Edinburgh adviser Lynn Healy will transfer […]

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Clouds are gathering over the UK economy

James Dowey, Chief Economist & CIO, Neptune Neptune’s Chief Economist and CIO James Dowey explains why he is increasingly cautious about the outlook for the UK economy and consumer, and believes UK investors will have to be highly selective as a result. Read full article here Important information Investment risks Neptune funds may have a […]

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