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Anger as Widows mails IFA clients on Euro Isa

Outraged IFAs have slammed Scottish Widows for trying to sell direct to their clients after the life office included details of its European Isa product in its demutualisation literature.

Widows has been send-ing IFA clients details of its European Isa products and relevant investment limits for mini and maxi Isas in the windfall packs.

Advisers are calling for Widows to exclude their clients from the mailshot. They say their clients may have policies with Widows but the clients still belong to IFAs and should not be included in direct mailings.

Advisers are also concerned that the letters will confuse their clients.

They say Widows is sending out information on Isas when clients may already have the plans and could be confused as a result.

In a letter to an IFA, Widows says: “The complexity and scale of this mailing exercise is such that we cannot accommodate the exclusion of specific groups of clients.”

Harris Investment Management principal Alan Harris says: “As an IFA, I am entitled to decide what information a client receives.

“Scottish Widows has been going against my instructions and mailed clients directly. Neither Scottish Widows, nor any other company for that matter, has the authority to issue non-statutory documents, particularly mailshots to my clients, without my express written consent.

“I do not want Scottish Widows writing to my clients and sending out product inf-ormation which could con-fuse people.”

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