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Ami warning on idds in bid to improve record-keeping

The Association of Mortgage Intermediaries is warning all member firms to rethink the way they handle their initial disclosure documents in a drive to tighten up record-keeping across the industry.

The AMI is producing a 10-point guide to safe rec-ord-keeping.

The guide recommends that all members note the type of IDD issued and also date stamp each document to ensure accurate archiving. The guide is free to AMI members.

The AMI rejects claims that the process amounts to further red tape and warns that the ever-changing nat-ure of the regulatory framework requires a clear and accurate system to ensure accountability.

Director Chris Cummings says: “The initial disclosure documents must set out what the business is and what it does. As our industry changes, these descriptions will change too.

“While there is no doubt that an intermediary’s IDD will be correct when it is handed over, if a complaint arises later, an ombudsman will want to see a copy of it. As complaints can arise years after the initial meeting, unless firms have rec-orded the type of IDD iss-ued, they could run into problems that risk undermining their defence against the complaint.”

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