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ABI: Providers took 200,000 calls in first week of pension freedoms

Providers handled over 200,000 calls from customers in the first week following the introduction of pension freedoms, according to the Association of British Insurers. ABI figures out today show members of the trade body received 229,932 calls between Tuesday and Friday last week about the reforms. This is a 214 per cent increase compared to […]

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HSBC paves the way to replace chairman

HSBC is reportedly seeking a new chairman to replace Douglas Flint. Sky News reports the bank has appointed headhunters MWM Consulting to specifically replace Flint. HSBC has a long-standing relationship with headhunters MWM Consulting to recruit for non-executive directors.  Flint has served on the bank’s board since 1995, and took on the chairman’s role in 2010. While […]

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Pensions governance committees ‘retirement homes’ for industry veterans

Consumer champions have branded the new Independent Governance Committees for contract-based schemes “retirement homes for financial services executives, actuaries and investment bankers”. But providers have hit back, claiming the committees provide greater consumer protection than trust-based schemes. The requirement for governance committees to be established for auto-enrolment schemes was introduced following the Office of Fair […]

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