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A&L ads emphasise need for questions

Alliance & Leicester says it is putting the consumer back into the banking

equation with a TV marketing campaign.

The ads, which have the strapline, Making questions count, stresses the

importance of asking questions. Working with online customer service

developer Q-go, the ads are targeted towards users of A&L&#39s online banking


Q-go says one of the major issues that has contributed to the success or

failure of online banking operations is the level of personal interaction

bet-ween the bank and existing or potential customers.

A&L executive chairman John Windeler says: “Our ads emphasise that at

Alliance & Leicester we do more than simply sell a competitive range of

financial products.”


Scot Wids wins engineering association stakeholder work

The windfall shares test case to decide whether demutualisation shares and benefits should be taken into account when calculating loss in the pensions review is being heard next week. The &#39Needler Financial Services Limited v Taber&#39 case is expected to start on 16 July for three days at the High Court at the Royal Courts […]

Widows&#39 loan note date nears

Scottish Widows policyholders who took their demutualisation windfall as aloan note have their second opportunity to redeem their windfall onSeptember 30. The life office is sending out reminders to more than 63,000 customers whochose loan notes to mitigate against capital gains tax liabilities. Holders must submit their redemption instructions by August 31 to redeemthe loan […]


So, goodbye DBS and goodbye Towry Law. It would be charitable to say ithas been nice to know you but people would accuse me of lying if I did. The deals and circumstances that have seen these former stalwarts of theIFA community relinquish their longheld and cherished independence appearvery different. Look closer, however, and there […]

ICS deal over Towry Law was the best option

The Investors&#39 Compensation Scheme is very concerned to set the recordstraight on our agreement with Towry Law and others. One of ICS&#39 main concerns is to save the levy payer money in the event ofa company being unable to pay the claims against it and being declared indefault. This was the case with Advizas. In […]


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