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Phil Wickenden: Every business is a people business

Brands do not care about you. Institutions do not care about you either. The only people able to care about you are people. With this in mind, the question is “is this institution owned, organised and run by people who will allow the people who work there to care?” Generally, the answer is “no” because […]

S Harper Attivo 700

Attivo to require all advisers and paraplanners to take level 6 qualification

Chartered firm Attivo will require all of its advisers and paraplanners to be qualified to level 6 by the end of 2016. The financial planning and investment management group is launching a training academy and will require all client-facing staff to do at least 70 hours of continuing professional development each year. Attivo currently has […]

Out of context: Alan Steel

Out of context

“The best thing to do would be to have someone shoot all these people and start again” Alan Steel Asset management chairman Alan Steel on diplomatic form when it comes to the FCA “He’s the kind of guy who would have tried to reason with the school bully and got punched in the face anyway” […]

Managing customers in drawdown

By Lorna Blyth, Investment Marketing Manager Delivering a decent drawdown review process takes time and resources. This article looks at how you can manage drawdown clients in a more cost-effective way. Most advisers are seeing an increase in drawdown clients following pension freedoms. Often these are clients with lower fund sizes, which means advisers are […]

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