The recent report on workplace education makes my blood boil. In short, it suggests that the level of education of workers new to the workplace is poor and employers should redress the failings of the current school system.
What a very sad organisation Zurich has become. I rang to ask for a valuation and it seemed to be a different person dealing with the data protection and the valuations. She told me that no one in the valuation department had a telephone so I asked whether they use carrier pigeon instead and she […]
The Organisation for Economic Co-operation and Development claims behavioural biases and low levels of financial knowledge are undermining people’s ability to make appropriate decisions for their retirement. The OECD’s Pensions Outlook 2018 says automatic features, default options and simple information and choice could combat the lack of financial literacy. The OECD’s view is that automatic enrolment […]
Aviva should pay £500 compensation for the way it handled an investment query that caused stress to a daughter who took power of attorney for her mother. In the Financial Ombudsman Service ruling, Miss S has power of attorney for her mother and complains Aviva delayed providing information about a bond. She goes onto argue […]
Advice is becoming a more risky business, meaning firms must rethink their approach to the issues they face Given the Financial Ombudsman Service’s compensation limit is set to rise to £350,000, it is time for advice firms to rethink their approach to the risks they now face. The FCA’s plan is for the new limit […]