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Advisers turning more to web-based training

Commercial pressures and new technology have forced a sea change in the way that advisers are choosing to receive training and development support, according to Sesame head of proposition delivery Andrew Oliver.

Analysis by Sesame among advisers has highlighted a shift in preferences for how people receive training and while face- to-face workshops continue to be the preferred option, the use of web-based learning has increased fourfold over the last six months.

Oliver says the advent of new interactive technology and broadband is likely to accelerate the trend towards web-based learning as advisers become more comfortable with new technology.

He is urging the industry to take a more flexible approach.

He says: “The impact of the web in the retail sector has been phenomenal and the appetite among advisers for business and training support delivered electronically is also on the increase. Advisers prefer a variety of media for their professional development, with websites playing an inc-reasing role as a complement to more traditional face-to-face training, which continues to be the most popular choice.

“However, there is a defin- ite shift taking place and although it is still early days in terms of web-based learning, as the quantity of material builds, advisers will have the flexibility to assess learning materials when they want, where they want.”


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