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Sam Rees-Adams: Mastering the art of communication

Financial planning, like any other people business, relies on communication and the power of the exact words you use should never be underestimated. The planning process affords many different opportunities to communicate with clients, both verbally and in writing. Some forms of communication you have complete control over (website, client brochures) while others have information […]

I LOVE UKIP
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Ukip to investigate advice ‘voucher’ system for retirees

Ukip has promised it will work to guarantee free advice to pensioners, as well as sharply increasing the budget for at-retirement guidance services. Alongside plans to overhaul state pensions announced yesterday, Ukip described current offerings from The Pensions Advisory Service and Citizens Advice as “completely inadequate”. It states that a Ukip government would make funds […]

Wonga
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Wonga records pre-tax loss following £35m customer redress hit

Controversial payday lender Wonga has reported a pre-tax loss of £37.3m for 2014 after taking a £35m customer remediation hit following an intervention by the FCA. The firm’s full-year results for the 12 months to 31 December 2014, published today, reveal revenues plummeted 31 per cent year-on-year, from £314.7m to £217.2m, driven by a “significant […]

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