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Pension withdrawals hit £1.7bn in first quarter

Savers withdrew £1.7bn using the pension freedoms in the first quarter of this year, according to data from HM Revenue and Customs. This is an increase of 6 per cent compared to the first quarter of 2017 when £1.6bn was withdrawn. There were 500,000 payments made to 222,000 people over the period which takes the […]

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The lowdown on new DB transfer value analysis rules

Transfer value comparator and appropriate pension transfer analysis to replace much-maligned TVAS report in October The latest instalment in the long-running debate around defined benefit transfers was revealed by the FCA just before Easter. It was the response to the consultation it ran last summer. However, the landscape has changed since that point, with the […]

Phil Wickenden: The heroes of a brand’s success are its customers

Thanks to the vast quantities of information now available, customers have the ability to make smart choices with speed and agility anytime and anywhere they want. Not only are they in charge and in full control, but they are also moving faster than most brands. Importantly, they do not differentiate between channels and touchpoints. But […]

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