Recommended

1

Lloyds alleged to have ‘artificially distressed’ SME customers

Lloyds Banking Group is alleged to have “artificially distressed” small business customers after they were transferred to a support unit. The FT reports the claims are made in a legal application due in the High Court this year. The case centres around businesswoman Julie Ann Davey, who has applied for two partners at KPMG to […]

Brandon Lewis to remain housing minister despite confusion

Brandon Lewis will remain housing minister despite reports he had been replaced. Yesterday, it was being wrongly claimed on Twitter that Mark Francois had been made the new housing minister after he was appointed minister of state for communities and local government. The rumours were fuelled by the fact Lewis’ photo and profile had been […]

Cash-Money-Currency-700.jpg

Joanne Smith: Don’t let poor performance management lead to misselling

Despite recent industry improvements on staff incentives in a bid to reduce misselling, wider performance management techniques have been found to negatively influence the behaviour of frontline staff. The FCA has been clear in its stance that firms that offer staff incentives or use ‘pushy’ performance management techniques to drive sales are not operating in […]

Onshore bonds: Still going strong 

Onshore bonds are a once-beloved product, now seemingly ignored by many advisers in favour of the supposedly more glamorous international investment bonds or collective investments. Yes, most onshore bonds don’t have ‘open architecture’ and none deliver exemption from tax on capital gains at fund level or the ability for investors to use their annual exemption […]

Newsletter

News and expert analysis straight to your inbox

Sign up

Comments

    Leave a comment