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Adviser in search of 1,000 refund from property firm

An IFA wants 1,000 refunded after a disagreement with an online property search company targeting IFAs.

The company says it was cold-called at the end of March offering the chance to advertise on 24 Hour Price Check. It claims the caller said the company could place a 5 deposit while information was sent through the post but nothing else was agreed. A month later, the company realised 1,164 had been withdrawn from its bank account.24 Hour Price Check sales director Nicki Platt says the adviser was spoken to on a separate occasion to ensure he was happy to sign up but the adviser denies this. Sales director Nicki Platt says: “We are not in the business of making people unhappy and have refunded them.”

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