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Abbey to upgrade digital channel

Abbey National is upgrading its pilot digital TV service next week giving half a million TeleWest cable customers access to basic banking services through their TV.


Customers will be able to order leaflets, request a instant call back from Abbey National and browse for information on the bank&#39s services all from home.


Abbey hopes to see customers paying bills, viewing balances, transferring money and setting up standing orders on its fully interactive TV service by the end of the year.


It predicts that 26m people will be able to conduct their financial transactions via the TV set by 2003.

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