Abbey National is investing £100m in a series of e-commerce initiatives over the next three years.
The investment starts with television banking which is due to be launched in September. The service will allow customers to review products calculate loan repayments and book an appointment to see and advisor.
Extra services will follow next year, allowing customers to transfer funds view balances and pay bills.
Abbey National's e-commerce director Ambrose McGinn says: "Television banking is a global first and we think its potential is enormous. It is estimated that there will be 65m users of interactive television in Europe by 200, so this is a real opportunity for us to get a leading edge at a very early stage."